Privacy Policy
How Silverline Advisory Ltd Collects, Uses, and Protects Your Personal Data
1. Introduction
Silverline Advisory Ltd is committed to protecting your privacy and ensuring you understand how we collect, use, store, and protect your personal data. This Privacy Policy explains our data handling practices in clear, straightforward language. We comply with all applicable UK data protection legislation, including the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Silverline Advisory Ltd is the data controller responsible for your personal data when you interact with us through our website or when you request our services. Our company is registered in England and Wales.
3. What Personal Data We Collect
We collect personal data only when you voluntarily provide it to us or when it is necessary to provide services you have requested. The types of personal data we collect include contact information, service request information, website usage information, communication records, and payment information.
4. Legal Basis for Processing Your Data
Under UK GDPR, we process your personal data only when we have a valid legal basis, including consent, performance of contract, legal obligation, or legitimate interests.
5. How We Use Your Personal Data
We use your personal data to provide services, send business communications, improve our services, comply with legal obligations, and for legitimate business purposes. We do not sell or rent your personal data to third parties.
6. Who We Share Your Data With
We may share data with service providers who assist us, with legal authorities if required by law, and with business partners when explicitly authorised. All data sharing partners are bound by strict confidentiality requirements.
7. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When data is no longer needed, we securely delete or anonymize it.
8. How We Protect Your Data
We implement comprehensive technical and organisational measures to protect your personal data, including encryption, access controls, secure systems, backup procedures, and incident response protocols.
9. Your Rights Under UK GDPR
You have rights including access to your data, rectification of inaccurate data, erasure in certain circumstances, restriction of processing, data portability, and the right to object to processing. To exercise these rights, please contact us.
11. Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise any data protection rights, please contact us:
Email:
Telephone:
Address:
Last Updated: January 2024